Last Updated: August 26, 2026
At Goldfinch Sports, we aim to process and deliver your cricket equipment safely and efficiently.
This Shipping & Delivery Policy explains how orders placed through goldfinchsports.com are processed, shipped and delivered.
Once your order and payment have been successfully confirmed, our team will process your order for dispatch.
Orders may require additional processing time depending on:
Product availability
Order volume
Product customization
Quality inspection
Address verification
Courier availability
Customized or specially prepared products may require additional processing time.
Goldfinch Sports may offer delivery to selected locations across India and, where available, international destinations.
Shipping availability may depend on the customer’s PIN code, address, courier serviceability and product category.
The shipping options and applicable charges will be displayed during checkout where available.
Estimated delivery times depend on the destination, courier service, product availability and other operational factors.
The estimated delivery period shown during checkout is only an estimate and should not be considered a guaranteed delivery date.
Deliveries may take longer during:
Public holidays
Festivals
Sales and promotional periods
Extreme weather
Courier disruptions
Natural disasters
Other circumstances beyond our reasonable control
Shipping charges, if applicable, will be calculated according to factors such as:
Delivery location
Order weight
Product dimensions
Shipping method
Courier availability
Any applicable shipping charge will normally be displayed during checkout before the order is completed.
Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp or another available communication channel.
Tracking information may take some time to become active after the courier receives the shipment.
Customers are responsible for providing an accurate and complete delivery address.
Please carefully check:
Name
House/building number
Street/locality
City
State
PIN code
Mobile number
Goldfinch Sports will not be responsible for delays caused by incorrect, incomplete or outdated delivery information supplied by the customer.
If a courier is unable to deliver an order because of an incorrect address, recipient unavailability, refusal to accept delivery or other customer-related reasons, the shipment may be returned to our facility.
Additional shipping or re-delivery charges may apply where applicable.
Although we work with logistics partners to deliver orders within the estimated timeframe, courier delays can occasionally occur.
Goldfinch Sports is not responsible for delays caused by circumstances outside our reasonable control.
If your order appears to be significantly delayed, please contact our customer support team with your order number.
If you receive a package that appears seriously damaged, opened or tampered with, please:
Photograph the package before opening it.
Photograph the contents and packaging.
Contact Goldfinch Sports customer support as soon as possible.
Provide your order number and photographs.
This information may be required to investigate a courier-related claim.
For international orders, where available, the customer may be responsible for:
Customs duties
Import taxes
Local taxes
Customs clearance charges
Other destination-country fees
Such charges are generally determined by the destination country’s laws and authorities and are outside the control of Goldfinch Sports.
International delivery times may vary considerably depending on customs clearance and local courier services.
Customized or specially prepared products may require additional processing time before dispatch.
The estimated processing time may be communicated to the customer before or after the order is placed depending on the nature of the customization.
Once an order has been dispatched, cancellation may no longer be possible.
In such circumstances, the customer may need to accept delivery and follow the applicable return policy, if the product is eligible.
If you have questions about your order or delivery, please contact Goldfinch Sports with your order number and registered contact details.
Goldfinch Sports
Meerut, Uttar Pradesh, India
Website: goldfinchsports.com
